Wadia ?

Wadia is not financially stable and hasn't been for some time. They are perpetually in and out of business, and yours is not the first service complaint I have heard. You should at the very least audition other gear in the price range. It is your money, but personally I would find another company.

have you checked with steve huntley at great nothern sounds? he repairs/modifies wadia's..

Second Mikesinger's suggestion. Steve also has an inventory of parts for older Wadia gear. He may be able to help you.

historically, they always disappoint given their products retail prices. having made a business decision at some point to stay within the confines of digital front ends, was a huge mistake. they also can be blamed for the demise of hales loudspeakers(they purchased at one point). one of the classic all time loudspeakers seemed to disappear overnight. the worst marketing ever. it took more than a decade just to get their dealers to pronounce their name correctly....this would have been a sign for most savy companies