Sugarbrie what you said...
I've been aware of this too, & found that the Vibrapods need to be loaded basically at the midpoint of their weight range. Just requires some simple math to calculate where you're at. It's like the springs on a vehicle; too little weight-loading & you're bumping all over the place, too much loading & you're always bottoming out. At midpoint, you have some "spring" in both directions.
YMMV