Wonderful visit and 5-star customer service at Audio Doctor in Jersey City, NJ!

It boggles my mind that some so called members attack instead of encourage folks who share their experience with the few still remaining brick and mortar places to actually touch and feel the audio gear before putting down our money.  What do you have to gain by insulting someone who does share their experience? If you don't believe it, just shut up and ignore the post. There're plenty of other subjects to read....

Ok let me address this, I have no issues with brick and mortar stores or Audio Doctor or ph2. I am a brick and mortar audio retail customer myself. However look how this looked when first posted, ph2 signed up the day of his post and it was his only post here ever. That is classic shill behavior not to mention reading a bit like ad copy. Also AudioDoctor has been extremely aggressive self promoting in these forums. That is what prompted my post. No offense to ph2 if he is a real person but perhaps the Audodoctor guys could try toning it down a notch?

Thanks again for commenting on my post Jond- I AM a real person, and everything I said was true. If you care to visit the Paradigm Persona website right now, and enter any zip code in the NY/NJ area, you will see the Audio Doctor are listed as the ONLY dealer for the Persona speaker line. So I was just trying to alert those audiophiles who would like to audition those speakers in person, as well as to share what I believe was an outstanding customer service experience. I am so sorry that you misinterpreted my aims.

Jond, the problem with these forums is that way too many people have issues with intended slights such as trolling or comming in to an post with an off topic sugestion.

Most people here are actually looking for opinions to help them make up their minds. For many actual customers, they don't care if the discussion started at I was thinking of a Magico vs a Rockport and someone suggests a Magnaplanner, or Wilson or Vandersteen or a Persona.

The issue some of you guys have is the fact that we are actively promoting the Persona series or the T+A electronics.

The answer is simple both of these brands are new to the US market, and most people are not considering them because they don't really understand or have been exposed to the speakers or the electronics.

Take for example one post which started the Grpgu4blu meelee, my friend and part time employee Troy wrote an Wilson post, that this guy consider checking out a set of Personas. 

The thread then devolved between a pissing match of us trying to prove our points and Grgr4blu attacking us.

What if the OP who was thinking of possibly spending $58k on  a set of speakers found the Personas to be better and would have saved $22k would that have been a good thing to have saved him $22k and found a speaker that would work well in his small room?

Right now we are testing a new  round of power conditioners, we are going to test Isotek, vs Audio Magic vs Torus. 

Do you think if I made that post and someone suggested a brand or a model I wasn't aware of I wouldn't find that helpful and maybe add that brand or model to our seach?

The point is everyone needs to take all of these suggestions for what they are, Do you think that even a dealer with our wealth of experience can't be turned on to something new?

We found out about the T+A gear after reading a review in the Absolute Sound, If we didn't see that review, we might never have pickup this line.

How many reviews do you miss in a magazine or don't fully comprehend just how good the product is until you experience it.

We all can learn from one another. 

Dave and Troy
Audio Doctor NJ

Regardless of the friendly retailer act this is strictly a business based on making a profit. By appointment only is just a way to better lock in the possible future customer under the guise of superior service. Providing food and drink helps create a minor sense of obligation on the customer side. This all helps the salesperson build a sense of trust that some customers forget is based on them paying rent and bills. If he/she is trying to sell you something they are a salesperson, no matter how they carry on about their love for good sound. Unless the retailer is also the manufacturer they are not responsible for the good sound, it is all just trial and error until the right source, amp, cable, speaker and room combo is found. Of course they will also explain the gear they carry is what they found to be the best, usually followed by saying they used to carry the competitors brand but it just didn't sound as good. 

Anyone with common sense can see through the BS if you dodge the thousand word responses/explanations. For the record I support B&M stores whenever possible but this sales pitch littered all over the forums is ridiculous.