Fed Ex Ground Shipping Woes


I've had two situations over the past 3 months where FedEx has caused shipping damange. I have had zero prior issues with them in the last 4 years. They immediately rejected the claim on the first item (packed in the OEM Box with original packaging materials and cited "insufficient packaging."

I learned quickly and recently had a seller professionally package an amp that was being shipped to me. The professional packer used a double-boxing system with at least 4 inches of rigid foam and Styrofoam peanuts. Shippers typically require a minimum of 3 inches of insulation around the unit.

To make a long story short, FedEx managed to managle the outer shipping container, mangle the inner shipping container, and damage the unit.

I'm at a loss for words......

Has anybody had better luck with one of the other couriers or any tips? I thought that both the seller and I did everything humanly possible to ensure safe delivery.
gechta
I find the heavier the item being shipped the more likely it is to be damaged, amps are always at risk. If you want it to get there safely, put it on a palette and ship it freight.

Richard Vandersteen once told me, "Fed Ex for air shipping is wonderful. For anything else - they're total a#$%%les."
Fedex Ground employs contractors -- is a different company within the FEDEX organization.
USPS Priority Mail ,, best of all for me...Never had a problem.......Never even had a scrape or dent in a box....
I've shipped a boatload of stuff over the past couple of years. Previously, my experiences with FedEX Ground were horrific, so when I began this new journey, I used UPS. 2 of the approximately 15 shipments I made were damaged. A friend told me to use FedEX Ground, and once I made the switch, I never looked back. Knock on wood, but I've not had one component damaged since that happened that was their fault (I did have 2 come to me damaged, but was the fault of the people who packed them).