I agree. Expectations should be high for high-priced components. I had a high-end component go DOA out after a year. I was not a happy camper. It was no longer under warranty. In fact, shortly after they brought it to market a "defect" was noted. Being clever marketers, they discovered a way to profit from their mistake. They declared an "upgrade" -- at a cost of $$$$ to the customer. Nice.
I had my unit repaired -- and upgraded -- and then sold it off. It cost me a bundle. I would never buy a product from this company again despite the fact they are one of the most well-known companies in the industry and many people rave about them. I suspect there is a lot being swept under the audio carpet here.
After I sold it off I was able to find photos of the inside of my unit on Internet. Photos were conspicuously missing from their site. It was then that I knew I made the right decision. It was clear they had used the cheapest resistors and capacitors to produce these world-class units. They had found one more way to improve their bottom line at the expense of the customer.
I had my unit repaired -- and upgraded -- and then sold it off. It cost me a bundle. I would never buy a product from this company again despite the fact they are one of the most well-known companies in the industry and many people rave about them. I suspect there is a lot being swept under the audio carpet here.
After I sold it off I was able to find photos of the inside of my unit on Internet. Photos were conspicuously missing from their site. It was then that I knew I made the right decision. It was clear they had used the cheapest resistors and capacitors to produce these world-class units. They had found one more way to improve their bottom line at the expense of the customer.