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Has anyone had any luck in contacting Dale Pitcher

Hi all : Could use your help in contacting Dale Pitcher of Intuitive Design. I have tried the work numbers and personal cell number with no luck for the past six months. I have an Essence amp which he has been unable to supply parts for a repair needed two years ago and a pair of external crossovers he has not returned for Essence subs that have set idle for the past 5 years waiting for his expertise.
indylotus
agear
1,362 posts
 
I talk to him regularly. Email me for his info: a.gear2@gmail.com
agear
1,362 posts
 
Dale can be slow at times but always comes through in the end (at least for me). I promise you he will make things right. I have dealt with him for close to ten years. His products always exceed expectations IMO. That is a rare experience in hi end audio. His new Suspension Bridge conditioner is mind boggling and a game changer. It was WORTH THE WAIT.
bpwalsh
1,198 posts
 
You got that right, Agear. Dale seems more organized and responsive than years ago, when it would appear that Lrsky dealt with him. In my own experience in recent years Dale has been fine to work with, no undue delays or lack of communication. I have one of his power bridges in for evaluation, and it's quite promising.
agear
1,362 posts
 
Brian, Dale me you were interested in picking up the bridge. Kool. I am glad you finally have one in your hands. Warning, they do take a LONG time to break in and go through some crazy changes. Mine tortured me me 6+ months.
rlawry
477 posts
 
I too have been dealing with Dale for many years, more than 20 to my recollection. And yes, he often takes money up front and is slow to deliver, but slow is not the same as never. He always delivers eventually and I am amazed at the performance of his products. I don't think I would label him as a crook but as an eccentric genius whose business model is problematic.
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