Help needed to recover costs please

Well after another few emails of them "promising" to send some cables, I've reached the end of my patience.
The company is called WHITE ZOMBIE AUDIO, and they have taken $650 of my hard earned and delivered nothing but broken promises.

I would urge anyone thinking of buying from them to think again. I would be happy to forward on my email trail with them, which basically comprises a year's worth of them saying yeah, yeah we'll send them in a few days then nothing, no correspondence, no cables, no excuse.

If they do send the cables or a refund I would be happy to update this thread accordingly, but at the moment it's looking pretty grim. If anyone has a contact number for these I would be grateful to have it as I would like to speak to them directly to at least hear if they have any remorse.

Dandy, how did you hear of and what motivated you to purchase a product from White Zombie? I'm curious why people want to transact with, at least to me, a truly obscure company.

I'm sorry it didn't work out for you.

Never heard of them until now.
http://www.whitezombieaudio.com/caring.html.

Hope you get some measure of satisfaction.

All the best,
Nonoise

Dandy, is your PayPal account linked directly to a bank account, or via a credit card? If through a credit card, I'm not sure what (if any) time limit applies to "charge-backs", but I'd definitely look into it!

~

I am sorry to hear about your problem. I may be able to point you in the direction of some help. Several years ago I had a problem with a seller on this site. After being unable to resolve it, I submitted a complaint IC3, an Internet Crime Complaint Center. I filled out the form and after a couple a weeks they put me in contact with someone from the Oklahoma Attourney Generals office. She eventually got me a partial refund after contacting the seller. I was surprised as anything. This may work for you.

By the way, the seller is located in Durant, OK.

I just bought some of their cables off ebay. I have to sign for them at the PO tomorrow. I had a difficult time getting the cables and they sent only after I filed a complaint with ebay. They accepted Paypal OK, but I never got an email confirming my order. I emailed after several days and they replied after a day or so. Said their shipment of silver had been delayed. Said they would ship with delivery confirmation within 3 days. A week later I emailed asking about order. No response after day and half, so I opened up ebay case. Within 3 hours, get apologetic email pleading heart problems, mailed next day express.

This sounds very fishy and convenient BS to me

If I had seen this thread, I would not have ordered from him. The ad on ebay says you are buying one of a lot, implying it's already built. Should have been no problem getting one. Another thing, this seller has tremendous positive feedback on ebay, but not very much in the past 6 months. That should have made me uneasy.

Anyway the cables are supposed good. I'll find out tomorrow when I make my trek to the post office. Hopefully they will at least be assembled correctly.