Beware MSS Hifi, avoid Fraud


I have been swindled by MSS HIfi. If you deal with them your risk getting cheated. I bought a system from them and they lied about all the equipment. CD player was broken and they kept sending it back claiming it had been repaired. Then they traded for a PS Audio Perfectwave system that was defective. They sold me a "new" Benchmark HDR that was used, and a forged serial number. Then the benchmark died. The story is much longer with even more fraud. Given the opportunity to make it right, they chose to lie more.
These guys make a living selling questionable equipment and sticking you with something that is not as advertised. Due to using a credit card I was able to get some satisfaction by disputing the charge. However, they still fight to keep my money even after I returned the equipment. Stay away from MSS Hifi.
rex2381
they're out of business..gone ..kaput.from what i hear,they got evicted from store in nyc.wouldn't be surprised if he morphed into another business along the way.everyone keep your eyes and ears open for a reincarnation of this metastatic cancer.
I guess I should consider myself lucky. I stopped in their NYC store over the past winter and put down a $400.00 deposit on a Billy Bags audio stand, but changed my mind about buying it after they couldn't find the footers for it. I got my deposit back in the mail within a week.
I sold some amps to Johnny. The transaction went smoothly without a hitch. He was very entertaining to talk to. Don't doubt he doesn't deserve the rep, but he acted honorably to me. So I guess he was not all bad. I enjoyed speaking to his other employees as well.
Maybe I was just lucky.
I have had dealings with MSS over the years. There are plenty of disgruntled customer complaints, and like Sgr above, my transactions went without a hitch. This includes a pair of Krell LAT-1's shipped overseas.

A second hand EVO 505 purchased in January from the classifieds here was DOA... We each have our own experiences.