Maybe, just maybe Dave never got the email. Did that ever occur to you?
Instead of telling hundreds of readers here that "he needs to improve his service", a knee jerk response, you should have followed up. That assumes, of course, that YOU WANTED TO BUY ONE, WHICH YOU DON'T, which is why I said what I did about emailing us now to let us all know.
My world isn't perfect, sometimes these machines let us down. Your whole premise is patently incorrect based on the preponderance of evidence about Belles here from all the gracious respondants who have actually dealt with him.
Plus, you missed the point, WHICH IS, that he's the EASIEST manufacturer to reach, in person, at any time, on practically any day, that I have ever, ever dealt with.
I, and everyone here now know that your comments were misplaced, incorrect, and puffery. If you really want to buy one I gave you the chance which you passed on. If a lost email, or missed email, which happens all the time, changes your mind, you weren't a buyer anyway, something which is obvious to everyone reading this. What is not obvious and absolutely incorrect, is that Dave needs to improve his service...that's a load of hooey from a not participating, non buyer.
Good listening to all serious audiophiles,
Larry