I have heard a lot about many problems encountered with any Krell equipment. Even their kps 25sc pre/CD Player and cx series arrived already badly built from its box.
Before I entered the world of tubes I owned a FPB-200c and a KRC 3 and had no issues at all. Everything worked the way it was supposed to, and customer service was great!!
1) Kav 300i- problem (changing) the front panel. 2) Krc 3- no problems (I had it for 2 month) 3) Krc-hr- fixed before I bought it. 4) Kav 250a- problem with the power button on the front panel. 5) Fpb 200c (first)- no problems at all. 6) Fpb 250mc- no problems at all. 7) Fpb 200c (second)- no problems at all. 8) Kps 25sc- 1. problem (changing) power supply, 2. happand 3 days ago, still don’t know what is the problem? 9) Fpb 400cx (first)- replace by Krell. 10) Fpb 400cx (second)- yesterday its turned off & one side is warmer then the other one. 11) Kps 25sc- (belong to the importer- now its in my home) problem with one side & cast cards.
I have an all Krell system made up of two FPB 600c stereo amplifiers, a 28c CD player, KCT preamp, KPE phono preamp and CAST cabling. All have worked flawlessly for two years except the CD player. A couple of days after purchasing the 28c, the player wouldn't power up. I called Krell's sales and service departments and they Fed Exed a brand new one to me the following day. Great customer service!
I have owned a KSA 150 and a Krc II preamp in the past for many years without any problems. I currently own KRC-HR pre-amp and a 400cx amp both function as well today as they did when new!!! Built to last.
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