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What companies have gone above and beyond?

I have had a few products back to the manufacturer for different reasons. Some companies have been fantastic to deal with while others have been a disappointment. Sota was so good I couldn't believe it. Aragon was almost as good. What companies have you dealt with that provided exceptional service?
128x128nrchy
franklapdog's avatar
franklapdog
103 posts
 
Sota and Eminent Technologies have both gone the extra mile.
greh
134 posts
 
Rogue,Virtual Dynamics, Klaus with his Odyssey Statos amp and Kevin@ Upscale Audio have all provided customer service that went above and beyond.
salevick
77 posts
 
I have had excellent experience with Arwin from Classe in conjunction with Overture Audio.
pbb
1,140 posts
 
Thiel stood behind twelve year old product. One would hope that nothing ever breaks. When it does, companies should try to emulate this company.
rmml's avatar
rmml
204 posts
 
I second Pbb with Thiel, one of the best customer service I've encountered.Another one worth mentioning is Audioquest.
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