Did this problem start with the changeover to the FIM 880?
Is the 880 an isolated ground style recepticle? FIM's website won't come up for me to check. If it is and it is mounted in a conduit type installation you may have NO GROUND connection to the "U" terminal. You may want to purchase an inexpensive (typically under $5.00) outlet tester (has 3 neon lites) and verify that the outlet has a ground as is wired with correct polarity.
Is the 880 an isolated ground style recepticle? FIM's website won't come up for me to check. If it is and it is mounted in a conduit type installation you may have NO GROUND connection to the "U" terminal. You may want to purchase an inexpensive (typically under $5.00) outlet tester (has 3 neon lites) and verify that the outlet has a ground as is wired with correct polarity.