2. misc-audio
  3. 1072563304

Help with UPS and Paypal

I bought a pair of speaker from ebay about 1 year ago. One of my speaker was damaged due to shipping. UPS came out to my house, took punch of pictures, and did a complete report on it. They concluded that it was their fault and would reimburse the damage. However, they would only re-imburse it to the sender and not me?!!! I can not get a hold of sender and he would not make any effort to get the re-imbursment money back to me?...His name is John Miani from Miani Audioin Florida. They went out of bussiness and I am still a victim of this whole scenerio....In addition, with the service charge of 2.9% via paypal, they are not going to do anything to help me!!!...they said, once I recieved the product, that's it!!.

What can I do to get my money back from UPS?..or is there anything paypal can do?

thanks
Long
longho68
jbatlanta
97 posts
 
Forget about any help from PayPal! All they want to do is collect their fee... especially if you didn't pay the "extra protection" amount. They'll tell you they're "not an escrow service".

I've had a similar problem with a vendor who misrepresented himself as a US dealer, and he was really in Indonesia! PayPal treated ME like I was the villain.

Anyway, It is unfortunate for you how things turned out. Maybe it's the price a few of us occasionally pay for these "good deals" on Audiogon. Sometimes I pay just a little more and buy from established and reputable dealers just to avoid these snafus.

Better luck in the future.
longho68 OP
69 posts
 
Thanks All!!!....I kind of got the feeling that I'm screwed, but thought that I might still have that small chance from someone that have a similiar experience.

Long
bigkidz
3,381 posts
 
See if you can find the guy by doing a people search or maybe yahoo searches. Send a certified letter with return receipt to see if he gets it. Then file a samll claims court for the amount do in your home state. If you get that far you may be able to collect even if the sale was final. Do you know if UPS paid him the money yet? If not write them a letter and file in small claims court.

Happy Writing.
sogood51
2,157 posts
 
A search of both (Miani Audio Video) and (Joseph Miani) turns up name/address/phone for each in Clearwater Florida. These are listed in public records...white pages-yellow pages. I would call him at home.

Dave
jbello
115 posts
 
Take UPS to your local small claims court,they have a variety of excuses for not paying claims.You do not need a lawyer and filling charges are minimal. Once they are served for court they in most cases pay up.
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