Fed Ex claims vs UPS claims--------------------
We had one ship claim in 2000, and it just happened to be with Fed Ex.
They are being very difficult with this rather small (under $300) claim.
They seem to have adopted the practices of RPS, a company they merged with (or bought).
RPS was incredibly terrible to deal with (on damage, claims, pick ups, billing, you name it).
Fed Ex seems to be doing the same thing, not as bad, but 80% of the way there. Too bad.....
We had one ship claim in 2000, and it just happened to be with Fed Ex.
They are being very difficult with this rather small (under $300) claim.
They seem to have adopted the practices of RPS, a company they merged with (or bought).
RPS was incredibly terrible to deal with (on damage, claims, pick ups, billing, you name it).
Fed Ex seems to be doing the same thing, not as bad, but 80% of the way there. Too bad.....