UPS or should I Say Oooops

I have to support Ericbee on this issue. UPS ignored my claim until I informed them that I was including all of the customer service reps and department manager by name in my lawsuit against UPS. I assured them that this wasn't personal, simply the only way that I could resolve the issue which had gone on for nearly 2 months. The day before the date I had given as my filing date, the check arrived. As might be summized, FedEx now has my business.

ericbee, ewe are mistaken - ups *will* make payment for damaged goods - even if they were poorly packed, or were damaged prior to shipment. i was the buyer in two such incidents, & ups paid both times, w/no hassles - once to a dishonest seller, the other time to an incompetent seller. w/the dishonest seller, i even told the ups claims person, when they came over to inspect the goods, that i thought it was damaged prior to packing. go figure...

ymmv, doug s.

Hackee,

while I agree that MBE is a method to pack and ship, in fact the UPS supervisor suggested I use them, I refuse to be extorted by their pricing. An example, I had to ship a 35lb DAC. I went to MBE to help pack it, they charged me $10. They offered to ship it via UPS or USPS. The buyer wanted overnight delivery. MBE rates were $189, UPS $160. I walked over to USPS one block away and it cost me $72. I had an idea what the USPS cost would be when I brought it to them direct, and asked the MBE owner what it would cost me if I dropped off the package to USPS myself and he replied, "im not sure, I only have access to the rates UPS and USPS offers me". Something tells me, he knew exactly what it would cost me if I did it myself.

I am pleasantly surprised at the number of people who have had luck with claims w/o orig pacakging. My dilema at the time was that UPS wouldnt let me ship the package w/o the orig packaging.

FYI, the loophole is to set up a "one time pick up" by driver who will not and does not have the time to inspect the contents or the method which a package is boxed and skip the cusotmer counter.

I had one claim against UPS paid very promptly. However, it was for an item I that they lost (or was stolen while in their possession).

KRELL says, "never ship UPS."