I've had a different type of experience with the HPS 938.
I thought the sounds were OK for the money, nothing great, but what I'm griping about is the company's service.
I contacted the sale's manager (West Coast), regarding a replacement for a bass module. First he gave me a price quote only to retract it later and said that it was a typo, it was for one, not a pair like he first quoted. Then he said he was doing me a favor and gave me a 20% discount, then renaged that offer and said that his "boss" would only authorized a 10% discount.
I was fed up with the company and dumped the speakers for a loss, but IMHO, I think that support from a manufacturer is too important for this manufacturer to behave in such way.
Take McIntosh for an example, I needed new KT88 tubes for my MC275 and contacted them, got them in 3 days ($400 in cost) for no charge and no question asked. That's why Mac has been in business for 50 yrs. I'm not sure if Hyperion will be around after next yr.
Just my 2 cents.
Tim
I thought the sounds were OK for the money, nothing great, but what I'm griping about is the company's service.
I contacted the sale's manager (West Coast), regarding a replacement for a bass module. First he gave me a price quote only to retract it later and said that it was a typo, it was for one, not a pair like he first quoted. Then he said he was doing me a favor and gave me a 20% discount, then renaged that offer and said that his "boss" would only authorized a 10% discount.
I was fed up with the company and dumped the speakers for a loss, but IMHO, I think that support from a manufacturer is too important for this manufacturer to behave in such way.
Take McIntosh for an example, I needed new KT88 tubes for my MC275 and contacted them, got them in 3 days ($400 in cost) for no charge and no question asked. That's why Mac has been in business for 50 yrs. I'm not sure if Hyperion will be around after next yr.
Just my 2 cents.
Tim