Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
128x128Ag insider logo xs@2xdbyni
I second Sound By Singer....By FAR my worst experience I ever had with a dealer or anyone else on the internet. Andrew is the ultimate "used car salesman" of the audio industry. If his lips are moving, he is lying.
I'm surprised to read the negative posts about David and Stereo Exchange in NYC. Let me explain my experience.

After winning the Audiogon auction for a pair of Eggleston Rosa speakers, David was kind enough to hold the speakers for over a month due to my business schedule of extended travel.

David also held my check and agreed to allow me to pay cash.

My business travel was none stop and I only had an early Sunday morning to meet, so David agreed to meet me at the store at 8 am on a Sunday.

While I was there, and after inspecting the speakers, I was interested in the different brands Stereo Exchange carried which I wasn't familiar with. David was kind enough to discuss the brands, their strengths and in what systems they were typically used by his clients. He compared the brands I was not familiar with brands I was (VAC, Rogue, Rodgers with Audio Research - and Focal with Sonus Faber, etc). This in spite of him having an appointment he needed to get to.

It was a good experience and David was professional and friendly, dependable and polite. He did what he said and went through a great effort to accomplish a small sale (I got the speakers at a steal!).

A very positive experience, one I will always remember. David has my confidence and trust.

Only good wishes, TJF.
Many condescending attitudes out there but most are nice. That's about the worst thing I've experienced