I'm surprised to read the negative posts about David and Stereo Exchange in NYC. Let me explain my experience.
After winning the Audiogon auction for a pair of Eggleston Rosa speakers, David was kind enough to hold the speakers for over a month due to my business schedule of extended travel.
David also held my check and agreed to allow me to pay cash.
My business travel was none stop and I only had an early Sunday morning to meet, so David agreed to meet me at the store at 8 am on a Sunday.
While I was there, and after inspecting the speakers, I was interested in the different brands Stereo Exchange carried which I wasn't familiar with. David was kind enough to discuss the brands, their strengths and in what systems they were typically used by his clients. He compared the brands I was not familiar with brands I was (VAC, Rogue, Rodgers with Audio Research - and Focal with Sonus Faber, etc). This in spite of him having an appointment he needed to get to.
It was a good experience and David was professional and friendly, dependable and polite. He did what he said and went through a great effort to accomplish a small sale (I got the speakers at a steal!).
A very positive experience, one I will always remember. David has my confidence and trust.
Only good wishes, TJF.