Totem Rainmaker distortion??

Wouldn't recommend opening speakers up if still under warranty.

Timrhu ..this isn't exactly the same thing as tearing down the engine of a brand new car.LOL Taking four or five screws out isn't a big deal... atleast for the mechanically inclined. Some manufactures would suggest you do this before going through the trouble of shipping the speakers back for a simple fix. If you had to replace a driver. Most would ship the driver to you.. You still would have to change it out yourself. This wouldn't void the warranty. I've done it several times through different companies.

Cheers

Talk with the manufacturer first. If they suggest removing the driver, get the name of the person you talk to. It doesn't hurt to cover your bases.

Gmood1, my previous experience was with Paradigm. It worked just as you said except that I paid for the tweeter. They insisted I must have over driven the speakers which I doubt.
My point is, if the speakers aren't even broken in yet, Trumpetbri should insist Totem take care of the problem.

Yes I understand Timrhu. He could also just take them back to the dealer..if close enough. Let the dealer take the driver out and see if this is the problem. Man..I'm glad I haven't had to deal with Paradigm's customer service.

The two companies I dealt with were much smaller and customer friendly. Neither company charged me for the replacement. One of them even 1 day shipped the driver to me for free. All I had to do was drop the original in the same shipping box and let the courier pick it up. It didn't cost me a dime.

If you think about it... it could go either way. They could still claim the speaker was damaged by the owner. Whether shipped back or not..it just depends on the company.