Thiel/Crutchfield

Crutchfield also offers the Marantz Reference series SACD players and amps, and now PS Audio Gain Cell pre/power amps and cable.......and yes, it still sells car stereos which I guess is causing some people's rigid views to go all wonky. Having dealt with both Crutchfield and Music Direct, I can tell you one of these sellers has much better customer serivce. What's next, Crutchfield does Krell? Aaarrrrgggggg.....

I'm gonna have to agree with Art the Malt Man.
Crutchfield is geared towards people who have absolutely
no idea of where to even buy all their mediocre stuff,
let alone have less of an idea of how much their stuff
costs. Has anyone ever noticed their pricing?
It's at retail or above. I thought the concept of catalogs was to sell at a discount, with having no overhead and crap. If there were Best Buys anywhere near all these Crutchfielders, Crotchfield would be bust, OR............ Again, about the only choice for
people who live out there in the boonies with no roads,
except for the UPS guy. :)

I have bought from Crutchfield for many years for some mid-fi equipment for myself and family. They have excellent customer service and would bend over backwards to make sure you are happy. I even had an item replaced absolutely free a year later because I broke one of the speaker wire terminals. Yes, they sell at retail. But when they have a sale they offer great discounts, free shipping and no hassle returns.

They do sell low to mid range electronics and looks like they are expanding to house the higher end. Crutchfield is a very respectable company and will be great competition for Music Direct and Audio Advisor. I wouldn’t scoff at a company because they sell lower range electronic. Stop being audio snobs!

Regalma1....where did you get the impression most Thiel owners listen to classical? They are more know for their bass and dynamic character and to some like yourself, irritating top end, but classical? My Thiels like it loud and like it hard...Rock On!

I spoke with Gary today, customer service at Thiel, (regarding a repair on a cs1.6 that UPS damaged) and I happened to ask him about Crutchfield. He said that yes, they believe they will reach a new audience and that Crutchfield's customer service reputation is very strong.