Parasound halo JC2 what a joke

Or see good therapist who can help you get past that anal-retentive perfectionism????

I purchased a demo Parasound CD1 from Audio Advisor about six months ago.One day I turn it on and there is no right channel.Of course I am more than a little upset and disappointed,but I am cool and call AA and ask them about the warranty and they instruct me to call Parasound.I called and spoke to someone and supplied my information and the nature of the failure.I was not sure what to expect and had read the conditions of the warranty where they can have you send the unit to an authorized repair facility of their choice.During the course of a pleasant and professional conversation I was instructed to send it to San Francisco,i then asked if they could supply a "call tag" for FedEx to pick up the box and I was told they would email a label and I could drop it off at a FedEx desk at Staples and that I did.
Much to my surprise,less than a week after I shipped the box,it arrives back,repaired and sounding as great as it did before the failure.Funny that the second day I had the unit back and up and running it would not eject a CD.I called and spoke to the same tech and he told me how to dislodge the stuck CD.I had the opportunity to thank him for the incredibly quick turnaround time on the repair,the fastest ever from any Audio company I had ever dealt with,and this includes some much smaller companies with great reputations and far less traffic.Parasound got it right for me in record time and they deserve some praise!

It's true, Parasound takes customer service very seriously. I've read many reports of people who have called Parasound and been passed to the president of the company, who has also personally answered emails to the company on the weekend.

I've got 2 Parasound pieces, and I've never had any issues, they just sound really great.

Glue? That must be real crap! I can't blame you for being pissed off!

Just curious, did the repair shop glue the ON/OFF switch back on? If that's all they did for $175 I'd be pissed off, too.