Parasound halo JC2 what a joke


Had a jc2 power button fail because the glue that mounted it on fell off ! I guess they glue the input and power buttons on to the face plate . So I sent it out to get fixed , $175.00 with shipping and the repair shop put a small scratch in the face plate . The repair shop is like that must have been there I didn't do it . I call parasound and talked to the owner he said he would talk to the repair shop and call me back . 2 weeks later I called him back and he thinks i'm pulling a fast one on him or something ! If I dinged the front I would have said put a new 1 on . I drive a new caddy I think I can afford it ass$#@# .
magnum44
Compared to much more expensive amps, maybe the 3D soundstage is better, perhaps I am underestimating. I remain skeptical, I'm kind of a show me guy. I do know that with good solid conductor cables I was able to improve the sound of my Parasound system and have air and presence with 3D effects. I can't compare it to Pass Labs though. But I'm content, what can I say?
This is not Parasound bashing but a $4500 preamp shouldn't have buttons that are glued on. Just saying.
Do any other manufacturers use glue or cement to attach buttons or knobs? If this glue thing were a problem it's difficult to believe it wouldn't have been addressed and disposed of a long time ago. Do the JC-1s use glue?
This basic rant was also posted over on Audio Asylum. As someone responded there we're only hearing one side of the story. It would be interesting to hear Parasound's side of things.