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What Did I Do Wrong?

I have a Rogue Cronus Magnum integrated with the KT120 tubes. I wanted to try the EL34 sound in my system so I purchased 4 Shuguang EL34B tubes which were graded and matched from Upscale Audio. I checked with Rogue and was told to set the bias at 30ma. I received the tubes today, installed them and let them warm up for 30 minutes. The sound was a little ragged and distorted and try as I may, I couldn't get a reading on the bias meter.

Thinking I wrecked the amp, I reinstalled the KT120 tubes (thank God I marked which socket they came out of) fired the amp up and the sound is again full with no distortion. I checked the bias on the KT120's after 30 minutes and the bias on one tube was off a little.

Why did the EL34 tubes sound distorted and why couldn't I bias them? What did I do wrong? Do you think these tubes are all toast now?
128x128stereo5
joeinid's avatar
joeinid
658 posts
 
Bill_K,

Thank you so much! The info helped.
stereo5's avatar
stereo5 OP
6,452 posts
 
The tubes were already on route to my house before I talked to Kevin at Upscale. My only reason for contacting him was because I had received a partial refund for the order. I had ordered the tubes be cryoed and paid the 8.00 per tube. When I got a 32.00 refund, I then called Kevin. During the course of the conversation, I mentioned the Cronus Magnum and he said he wouldn't do it. When I pointed out that Nick at Rogue said it would be ok, he then said "go ahead and try it."
stereomaniac
75 posts
 
Call Nick at Rogue back or send him an email and tell him what happened. He will help you out and explain what is going on. Rogue has excellent service and is always willing to help owners put, even if the aren't the original owners. They've always been prompt in answering my questions and usually answer the phone when you call.
stereo5's avatar
stereo5 OP
6,452 posts
 
I already sent Nick an email and stated I would follow up with a phone call tomorrow.
mofimadness's avatar
mofimadness
5,002 posts
 
Stereo5...please let us know what you find out. I'm kinda intrigued by the problem.
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