Normal or Abnormal?


I have noticed the following problem with a BRAND NEW Musical Fidelity M6si. When a Denon Audio Technical CD C39-7147 CD is played tracks 46-53 spot frequencies on two different CD players (Emotiva ERC3 and Sony DVPNS57P), regardless of XLR or RCA input, and the volume control is raised or lowered manually or via remote, significant static is heard. I also ran same test via USB input from https://www.youtube.com/watch?v=d3hTyKlza2c

Those with the M6si or better are asked to weigh in on the question as to whether or not "static" is heard when playing spot frequencies and adjusting volume up or down.
128x128gdhal
In general, you should not have any noise associated with motorized volume controls regardless of price point.
We have <$2,000 preamps with motorized controls and there is no noise at all. You might want to contact MF or the dealer.
If the static was induce by the motor it would happen all the time just not when playing "Test Tracks"

On the other hand it may not be an issue with the Integrated, it could be that the CD players you use can't decode/filter the particular tracks. Does the particular issue happen only with this integrated or have you tried it with other amplifies as well.

But, how important is this really, I presume you bought the integrated to play music, not test tracks- so why worry about it.

Good Listening

Peter
"But, how important is this really, I presume you bought the integrated to play music, not test tracks- so why worry about it."

Its a brand new piece. He shouldn't have to live with a problem like that on something brand new. Also, if it does turn out the volume pot, it will only get worse over time.

"Might it be noise introduced by the motor (because that is in use whether moved manually or via remote) and if yes, would that be considered normal in amp in this price bracket?"

No. You shouldn't have that problem regardless of cost.
First, I thank everyone who has responded and encourage your continued input. I truly appreciate it. In fact, I write the following detailed response as further appreciation to your interest in this topic.

The issue occurs regardless of the source. Meaning, even if I tape a 1000Hz cycle and play it back, the same static - albeit very subtle - occurs when the volume is raised or lowered. There are numerous websites that play spot frequency sources, and I was able to reproduce this via the USB input as well.

Granted, I didn't buy the unit to play frequency tones. However, I bought it as a purported "upgrade" over what I had, and the issue I'm reporting did not occur in that case (Carver MXR130).

I have found some posts on the net that do indicate MF has noise issues with their pots, but the articles were not recent and rather dated.

Upon listening, I can say the unit plays "majestically" and produces the entire audio spectrum effortlessly. And yes, I have listened to a few ultra high end systems including McIntosh and so on (overall components in excess of 50K).

Here is something else I've discovered. And I do intend to call Musical Fidelity. First, I talked to a repair rep at the ONLY New York authorized service center - Technetron. The rep claims what I am experiencing IS abnormal and should not occur. Second, I note that the issue is evident when playing a spot frequency SINE wave and does NOT occur when playing a SQUARE wave. Moreover, if there is no source at all and the amp is simply on, if the ear is close enough to the speaker the same issue (slight static) can be heard as the volume control is raised and the noise floor in general is raised.

To Zd's point, my concern is that if I detect an issue out-of-the-box, what will happen in a year - or ten - dwon the line? My carver is over 30 years old and still packs an audible punch. Can/should I expect the same? I would think/hope so.

Further comments welcome.