Richard Gray's 400 Pro = Emperor's New Clothes??


Category: Accessories

I just purchased (for $800) a Richard Gray's Power Company 400 Pro. I was not in the market for an AC filter, but when I purchased a new system the dealer gave me a hard, hard sell, promising wonders. This is a reputable dealer, so I trusted him, and he gave me a week to try it out. After using the device for a week, and after ensuring the new system (all Rotel with a Rega TT) was broken in, I followed the manufacturer's instructions to demonstrate the effectiveness of the device (ie. plug the decide into a jack on the circuit and all other components into a power strip) then pulled the plug on the 400. Nothing. Despite trying a variety of source material, I could not hear ANY difference with the 400 in or out. I do not have a tin ear and have been able to discern differences with various interconnects, etc., but this device registered no change whatsoever. I'm returning it to the dealer today. Anyone else have a similar experience? Views?
robreuland
Albert,

Thanks for the info. I will be investigating what is required of the power company. I assume that I will need some sort of power audit (from the contractor?)to document the brown outs and surges.
Definitely get help from a big commercial electrical contractor, sit down with the lead man or manager and let them know up front, exactly what your goals are.

If the contractor argues, says you don't need it or does not care, then shop until you find an ally. Your contractor has to believe it's important to get better service for you and then work with the service provider to get your service upgraded.

It was contractor number three here in Dallas that hit the home run. McBride Electric, the same contractor that does Texas Instruments and Raytheon as well as countless commercial properties.

There must be a company like that near you. Do your homework via phone first and don't be afraid to tell them what you want in your electrical system.

To win them over, I got extra support by dragging in the fact that my photography lighting and multiple computers are reliant on great power and no down time.

Sad tales of losing business and clients due to bad electrical immediately got their attention even though they are not responsible to deliver perfect power, if they perceive you have a real need they push it through.
This is an interesting thread to me...Since buying one of Alberts' outlets, and installing a dedicated 20a for my amp it has caused me to question all my efforts for conditioning etc. I personally own an RGPC and at this point I consider it nothing more than a boat anchor. I would second AP's overall point here, which is the real results can be achieved at the source much more effectively than through some metal box. Up to this point in my audio career I hadn't dedicated a cicuit, and since doing so, I am very happy with how quiet it is. Before, shared ground, lots of dirty noise, ground loops etc.

I personally am at a crossroads, and I am going to attack the problem of power once I get my new speakers. I will most likely sell my RGPC 600, shortly after I A/B the system, with it, and without it. I fairly certain I will hear no difference, since there is no shared ground on this circuit anymore. I may look for more ways to improve at the source rather than buy another PC. Any suggestions appreciated.
I called my electric company and asked about ways to improve it at the source and they had no idea what I was asking.
If you re-read my post of 2-21-07 you'll see my suggestion was to get help from a big electrical contractor.

If you can find the right contractor, a company that works with high end commercial properties, government buildings, computer rooms and such, they can help you. Getting them on your side is a bit of work, but I managed to do this on three occasions now in my area.

There's no telling who you reached when you called your electrical provider, likely some person who's accustomed to dealing with irate calls about billing errors and complaints about power going out.

Big electrical contractors deal with your electric service providers linemen and supervisors, the guys in the field that go on site when big service drops are being installed on commercial sites.

A friend of mine here in Dallas just had his own utility pole and transformer installed that services his system. Granted that was not a freebee, he had to pay since it was such a specific request.

So, It is possible to get this kind of work done, at least in this market. I don't know about other areas but I thought it would have been impossible here until we managed to get it done.