Lyra Kleos Repair

mdp, thanks for posting that...I'm now far less interested in a Lyra, LOL.

I'm very sorry to hear that mdb. So, does anyone know, is $1k better than the core trade value?

I don't expect them to lose money for something I broke, it was totally my fault.  But to expect me to pay almost as much as a new cartridge for a repair job is a little hard to swallow.

I wasn’t aware that the Lyra carts had gone up so much in price. Last time I checked the Kleos was like $2895.00.

$2775 is A LOT for that, I agree.

I've had 8-9 carts redone by Peter at SoundSmith and a couple done by Andy at The Needle Clinic.

http://www.sound-smith.com/services/cartridge-rebuilding-retipping

http://www.phonocartridgeretipping.com/

These were all carts that the manufacturers were no longer around, so I didn’t have another option. All of the ones I had redone by either guy came back as good is not better than the original.

But, as mentioned above, it will not be a true Lyra if Lyra doesn’t rebuild it. That’s not to say it won’t come back just as good.

The one I sent to Lyra was out of warranty, (the suspension had collapsed), but they fixed it for free and even cleaned and polished the tip and sent all new mounting hardware with it.

$2775 versus around $300, I don’t know...

Oh boy!  at that price I might just take a chance on a rebuild by Andy or Peter.  The cantilever may be able to be repaired BTW.  I had a Blackbird with a decidedly off kilter cantilever and Peter at Soundsmith repaired it for the $16.00 in shipping cost!  If you don't like the sound, just snap the cantilever off and send it to Lyra.
I just bought a Ortolan Jubilee and checked the price of a rebuild through Ortofon and it was a bit more than $1,000.  Whew, glad I went with them over the Lyra I was eyeing.  
Lyra is too full of themselves these days it seems.  Not an ounce of customer loyalty.  I have a friend with a Lyra built but not Lyra named cart and I think they offered him no support what so ever.