Lyra Kleos Repair

I can, however, compare two identical carts.  Not $3,000 ones but 1,000-1,200 dollar ones and to my poor ears it is impossible to hear a difference.  Maybe the retipped one sounds slightly smoother when compared to the one that has over 2000 hours on it but I would expect that wouldn't you?  Otherwise why retip/rebuild?
Based on the way Lyra is treating this customer, I will choose to vote with my dollars and spend them elsewhere.  If I remember,  you were a little disappointed when they wouldn't give you a credit on a trade in.  
 You and many others have far better ears than I.   I respect that so will defer to your expertice.  
Good luck as well to the OP.

A smoothing can be deceiving. It could be a reduced sense of detail and micro-dynamics, and really be a lose of acoustic space or it could just be a refocusing/rebalancing and could be most pleasing. So subjective, so hard to say. 

Let's not create additional confusion here. Just to be clear, a "retip" = a stylus change, and although often not apples to apples, much less of a character changer and possible performance changer than a "rebuild"= different stylus, cantilever, suspension former, and hand wound coil. The later being what our dear friend mdb is looking at funding. 

With a Lyra made/ Linn branded cart, my understanding is Lyra will not give me the trade value Linn will toward same. Oh, well. 

I do agree with you Dave that we all have to draw the line on cost at some point. I'm not so sure I feel Lyra is mistreating anyone here though. If they had implied or expressed some kind of warranty against user mishap and then fallen short of that, I could understand some resentment, but given the circumstances (as much as it pains us) I have none and would not withhold future investment because of it. 

Dear wntrmute2:  """  the way Lyra is treating this customer, I will choose to vote with my dollars and spend them elsewhere.  """

the subject here between your opinion and the r_f_sayles that as I posted is the same as mine is not about price but way deeper than that.

Now, if instead of Lyra the cartridge is a top of the line Dynavector, Clearaudio, Koetsu, Benz Micro and the like all these manufacturers gives you the same price range to rebuild their cartridges.
Lyra is not given a bad treatment to this customer or any of its customers it's just that's siemple that way, always with any cartridge manufacturer with cartridges of these kind of models.

Regards and enjoy thye music,
R.

^ Soundsmith states clearly that they will rebuild/refurbish any of their carts for 20% of the new cost.  Seems that there is at least one high end manufacturer that doesn't follow along.  
Ortofon rebuilds theirs for less than 50% of the new cost for the Cadenza line.  So there is another that is not totally bending the customer over a barrel.
  
Lyra is technically doing nothing wrong (the credit default swap fiasco was also a case of not doing something "wrong") but I don't like those business practices and choose to disagree with them and will probably vote with my dollars when it comes time to spend my money.  

When my Subaru WRX engine ate a bunch of valves at 120,00 miles, they could have said tough but instead they bent over backwards to offer either to buy back the car at a reasonable price, or give me top dollar on a trade in and give me a very sweet deal on a replacement while loaning me a car free of charge for over 2 months.  I remain a customer of Subaru.  

I have heard some fantastic SoundSmith carts and will probably lean that way with any new purchase.  Especially with the repair he did for me free of charge!

^^ Odd that you'd consider a touch of "smoothness" from a retip as compared to a stylus with thousands of hours on it as,  "It could be a reduced sense of detail and micro-dynamics, and really be a lose of acoustic space or it could just be a refocusing/rebalancing and could be most pleasing"  Perhaps it sounds new?  You are welcome over and listen for yourself.

That's exactly what I expected!  2700$ for a retip is sheer madness. They can bs all they want about all the other inspecting they are going to do but it is not worth quarter of that. Also why is the cost for his kleos almost double the cost of my delos. The job would be pretty much the same. They quoted my delos at 1600 USD which was more than I paid for it new. I paid 1800CAD. I will not buy another Lyra which is unfortunate because I like the sound. 
Look at vandenhul. He rebuilds his for around $300 if I'm not mistaken. How can there be such a difference?