Mark Levinson Customer Service is the best!

Yes .. I did not realize that they do not service "older" equipment .. 

Wondering what models or years the cut off for service is ..

I also wonder the reasoning behind not servicing the older lines ..

Is it because they want to be difficult and be as inconvenient as possible to all their customers that own them?   

Thanks again, Scott for sharing your experience.

I am interested in the new ML No.  585 integrated amp. I want to get an audition later this year.

Thats good to know .. thank you ..  is the 433 considered "old" and not serviceable by Mark Levinson? My 433 is operating fine however .

Let me know how your audition of the ML 585 goes ...