Hi Mark, It appears that you have sourced your problem correctly to your phono stage and/or cartridge. To determine whether its is the phono stage or the cartridge or both in combination, disconnect the IC from your TT to the phono stage and just listen to the phono stage at various gain levels and with your pre-amp VC . If there is no noise (as I suspect there will not be) then you have either a mismatch with the cartridge due to the inherent noise floor of the cartridge, something mechanically deficient in the cartridge or its set up. I'm not familiar with your phono stage or cartridge so I can't help you on this issue.
I'll save your eyes a bit by not amplifying on these comments but I would be happy to explain my conclusions if you ask.
1) There is nothing wrong with your pre-amp.
2) There is nothing wrong mechanically speaking with its tubes.
3) There is nothing wrong with having to listen with your volume control at 3 o'clock or even wide open if that is the position that meets your needs. Remember, all a volume control does in your pre-amp is lower the strength of the signal from the source before it reaches your volume control.. That's all. It does not lower the strength of the output from the pre-amp's tube section which is seen at a constant level by your amp.To some degree its function is redundant to the other options your have to reduce source output strength.
BTW, re the hum on the unconnected CD input selection. Small hums can be very difficult to trace. But before you conclude that this is a problem try connecting your dac to this input and see if the hum goes away.
Hope this helps a bit. Perhaps others can comment on your phono stage/cartridge/set up issues.
I'll save your eyes a bit by not amplifying on these comments but I would be happy to explain my conclusions if you ask.
1) There is nothing wrong with your pre-amp.
2) There is nothing wrong mechanically speaking with its tubes.
3) There is nothing wrong with having to listen with your volume control at 3 o'clock or even wide open if that is the position that meets your needs. Remember, all a volume control does in your pre-amp is lower the strength of the signal from the source before it reaches your volume control.. That's all. It does not lower the strength of the output from the pre-amp's tube section which is seen at a constant level by your amp.To some degree its function is redundant to the other options your have to reduce source output strength.
BTW, re the hum on the unconnected CD input selection. Small hums can be very difficult to trace. But before you conclude that this is a problem try connecting your dac to this input and see if the hum goes away.
Hope this helps a bit. Perhaps others can comment on your phono stage/cartridge/set up issues.