Turntable distorition


I have a VPI Scoutmaster Jr turntable with an Ortofon blue cartridge. I hear distortion in lower and upper frequencies and some times in the highs. Do I have a bad cartridge or is the stock VPI felt mat the problem causing static electricity to build up on the album that I noticed when removing it off the turntable? 
soundm1x
Agree with sending the rig back to AA in this case since you have had it such a short time.  At this point they are still responsible for the purchase to be right.  

Call AA and tell them you have a problem, but I would'nt send the TT back to them just yet. How long will the round trip take, a month maybe more and what is the risk of damage? Now is a perfect time to learn TT setup with the advice of the retailer. Try adjusting the arm and cartridge yourself; eventually you'll hear the sound change and you'll learn something in the process. If withe thier guidance the sound doesn't improve then you should return it.

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