VPI Avenger

Regarding Mat's response...

There is the decision that had to be made at VPI... (Do we hire a PR person to address any issues our (loyal) customer base has? Should this PR person also address the failures in our bringing products to our customers as well?. Should this PR person have an additional responsiblity of explaining why, even though a valued customer just spent $800- 1200 on a new platter/bearing, only to find that it isn't the best out now at that very moment? Should this PR person also have to explain why a customer that just purchased a Classic 4 have their purchased made obsolete by the introduction of the Avenger? Should this PR person have to explain to a customer that saved their hard earned money for a Prime, only to find out a month later that their Prime is now available in upgraded form? Should this PR person have to explain the cost our customer just paid for a SDS, only to just be made of a better?, cheaper alternative, the ADS? Should this PR person have to try and explain why there was for a brief time a ceramic coated platter, they only found out by reading (deep) in the forums that at once was marketed by VPI's dealers but not readily available?? Should this PR person also be responsible for calling customers who just purchased a first production run of the 3D arm that had (twisting issues) and try to explain why their hard earned $ just seemed like $'s down the drain?)

I for one, would NOT want that job for it would not pay nearly enough for all of these issues that arise.

I think my overall point is, that VPI chooses to use their loyal customer base as a replacement for hiring a PR person. I'm a firm believer that (we) ad value to VPI.

Why don't (we) even earn the right to have access through VPI's extensive registered customer base, first knowledge of their new products or any manufacturing issues...???

The above post by referenceanalog, really shows, in a very striking way, why some are turned off by VPI.

Only after purchasing an expensive product, one then finds a very new product that acquires (help) in order to figure it all out.

Stringreen, Long before I started posting here, I was a follower. I always noticed that you would be a proponent of a VPI product based only on Harry's recommendations, not by your actual use of said product. Since, I see you try to incorporate your current (non-use) recommendations of any VPI products with a note that "Harry recommends this". I think this is a wise choice.

VPI and ARC seem to operate rather similarly, don't they?

What a load of garbage.....the printed arm is one of the top arms made.  I have one and love it....no complaints at all.