Uverse quality questions

I thought the same as you. I had directv and switched to bundled uverse. The picture quality is not as good. The dvr runs wince and glitches a lot. The install in my older home required many trips from the installerers over about a month to get it all working properly. When my contract is up in a year I will look into alternatives for tv service. The internet speed and digital phone are okay.

These comments mirror what I read over at avs.com. ---That site is where "everything video" is discussed.
So many are practically rocket scientists and that is where you go before-hand.

thanks Docdan50,

After many searches online I found the majority of users feel the same as you.

Glitchy DVR, poor service and price increases seem to be the story.

Some people really like it but they are the minority.

thanks for posting

Phil

Avguygeorge

I did go to AVS, a difficult site to navigate but good info.

thankyou,

Phil

Much of their quality might be depend on their systems quality in your area.

As a Comcast user I shopped for Uverse and they touted superior service via fiber optical system. When the installers arrived they confirmed that the fiber optic ended about a mile away.

Before the installation was finished the tech was reviewing the service with me and I mentioned that the picture quality was poor compared to Comcast. They checked everything and claimed that their system was working properly but there might be an improvement when the fiber optic reaches my house.

Minutes after they left I scheduled Comcast to reinstall their service. Over a year later the fiber optic has yet to come to my neighborhood.

I didn't care for the DVR service as well as the functionality of their programing menu.

While Comcast has good quality it's expensive and it has other little hidden quirks. Example: the film "Thelma And Louise" was offered for free on a Comcast basic service channel as well as on that channels On Demand service. I went to finish watching the film a day later and that film was offered only as a $1.99 pay per view.

I called Comcast and get different excuses which led me to escalate the issue. In the end I was told thats just the way it is and I couldn't escalate further.