Phoenix Engineering Falcon and Eagle

..by the way... I'll go back listening to music only because I have a second tt.

It took since Dec 29th until two days ago for me to get the proper return shipping info for my SDS. This is unacceptable to me.  You?

..Give me a break

"Confessions from a VPI owner for some 30 Years"

Check out this post bpoletti, you'll find not much action since.

If you want, I can provide quotes from Mat and the lack of inaction between my questions vs. his responses. 

If you require more, just let me know? I've since abandoned my 30 year relationship from their dealer that I purchased their product through.

I don't post misinformation!

Are the many manufacturers you refer to that put out products only to be replaced or upgraded in a "truncated life cycle".... ones that you personally own and have had issues with? If not, don't try to use that "scenario" as a personal reason to discredit me and my own experience.

My post is from my own experience. I'd love to hear/read your personal experience with a manufacturer of a product in which you have personally owned for 30 years, that you've registered, and NEVER received any info regarding any new products coming through their "pipeline"

..again..Give me a break!

BP....the way you describe the symptoms of varying speed on one of your VPI's sound like belt stretch to me.  Try boiling the belt/installing a new one/switching to rim drive.  Just trying to be helpful.

on the point of having manufacturers (or even stores) keep in touch with their valued customers...nope - has NEVER happened in the 50 years or so I've nuddled around with this stuff...  However, if ever I had an issue/question/comment,... any need I had was quickly addressed with VPI (Harry), Vandersteen (Richard himself, and John Rutan of Audio Connection) or Ayre (Michael Weidemeir).  No ...not even one complaint the way I've been treated.