No playback from my MacBook Pro to Bricasti M1

Followed the Ayre set up- the Bricasti just does not appear as an available device

I switched from apple to a dedicated pc computer and never had problems with Bricasti. I like the sound better as well

zavato:  I do not understand why your MAC Computer is not recognizing your Bricasti DAC (it should).   Since you followed the Ayre DAC setup instructions, and your MAC computer is still not recognizing your Bricasti DAC, I do not know where to go next.  

Please confirm the USB cable you are using works and that it is fully connected at both ends (sorry, I have to ask).  If possible, you might try a different USB cable.  Please double check that all your settings are correct.  

>> I emailed my Bricasti contact and requested he contact you to help solve your problem.   He already responded and said "If Zavota left us an email or phone number, we will get in touch with him on Monday to see what the trouble is".   Please call their main phone number on Monday.  Please keep me posted.  

Hi Zavato:  I received an email from Bricasti for your immediate action.   Please call the phone number I gave you and give Damon the serial number of your M1 DAC and your phone number so he can contact you directly.   cheers. Howard

I wound up speaking to Brian at Bricasti- called from work. He was already aware of my M1 issue. He suggested I ship the M1 to their factory. It's going out tomorrow-