rbogartr-
I'm very sorry for your loss. It sounds like you are not letting the tragedy define your life and I applaud you for that. My wife went for her annual and her OB/GYN immediately found a stage 2 tumor that her annual mammographer "missed". 5 surgeries, 6 rounds of strong chemo and 12 years later, she is doing fine, but we lost her sister/best friend to a rare cancer 2 years ago. It does teach you to put things into perspective, but you also should not have to put up with this kind of bad behavior. Kudos to Robert Lee for stepping up. I agree that you should give Kevin a call and talk to him about it. He may have some photos of the speakers that may help determine if it was some kind of shipping damage. I can understand a B&M dealer being put off by having an Audiogon price being used as a negotiating chip, but you could point out to him that Audiogon at least attempts to resolve disputes when items are not as advertised. f it's shipping damage, as the shipper, it's his responsibility to initiate a claim and to make you whole while it is being processed. If he still does not step up, and if you paid via paypal or cc, I would go through their process to obtain a refund. With paypal, the process is heavily weighted in the buyer's favor. Your credit card issuer will give you a temporary credit while investigating.
Best of luck. You sound like the kind of guy I would want as a customer if I were in retail.
I'm very sorry for your loss. It sounds like you are not letting the tragedy define your life and I applaud you for that. My wife went for her annual and her OB/GYN immediately found a stage 2 tumor that her annual mammographer "missed". 5 surgeries, 6 rounds of strong chemo and 12 years later, she is doing fine, but we lost her sister/best friend to a rare cancer 2 years ago. It does teach you to put things into perspective, but you also should not have to put up with this kind of bad behavior. Kudos to Robert Lee for stepping up. I agree that you should give Kevin a call and talk to him about it. He may have some photos of the speakers that may help determine if it was some kind of shipping damage. I can understand a B&M dealer being put off by having an Audiogon price being used as a negotiating chip, but you could point out to him that Audiogon at least attempts to resolve disputes when items are not as advertised. f it's shipping damage, as the shipper, it's his responsibility to initiate a claim and to make you whole while it is being processed. If he still does not step up, and if you paid via paypal or cc, I would go through their process to obtain a refund. With paypal, the process is heavily weighted in the buyer's favor. Your credit card issuer will give you a temporary credit while investigating.
Best of luck. You sound like the kind of guy I would want as a customer if I were in retail.