I have heard from several people about it.
Keep in mind that he basically used the membership at DiyAudio.com to troubleshoot and fix the bugs in his rev 1 dac, which he later admitted to being a test bed that shouldn't be compared to other dacs. It was a beta test cleverly disguised as a finished product. He incorporated the work the membership did, which would have cost him thousands in R&D, into the later versions. In other words, he put out a shoddy product and let everyone else fix it for him.
Most responsible, professional companies would have done the right thing and repaired or replaced, or offered trade credit. He told his customers to fix it themselves and then insulted them when they called him on it....I can't recommend doing business with such a company. I would proceed with great caution.
Keep in mind that he basically used the membership at DiyAudio.com to troubleshoot and fix the bugs in his rev 1 dac, which he later admitted to being a test bed that shouldn't be compared to other dacs. It was a beta test cleverly disguised as a finished product. He incorporated the work the membership did, which would have cost him thousands in R&D, into the later versions. In other words, he put out a shoddy product and let everyone else fix it for him.
Most responsible, professional companies would have done the right thing and repaired or replaced, or offered trade credit. He told his customers to fix it themselves and then insulted them when they called him on it....I can't recommend doing business with such a company. I would proceed with great caution.