Thiel Customer Service - New ownership is terrible!!! - WHAT HAPPENED TO THIS COMPANY ?

     Hello and thank you all for the support and information. Although I have not contacted Bill directly yet, ( if you read this Bill, feel free to let me know otherwise here ), The Millersound web site says in bold lettering at bottom of page:
     "Kindly Note: WE DO NOT REPAIR OR SERVICE TWEETERS"
    That statement seems pretty cut and dry. So does these mean  I'm SOL??? Again, I need my tweeter from my Thiel CS 7.2 repaired / rebuilt. This is that unique tweeter / midrange set up that I believe shares the same voice coil. The midrange works. Heck I'd buy another new / used one if available and reasonable. What happened to all the parts left over from the original ownership? Thank you again to all members - much appreciated! Regards.

^I saw that too. If all fails contacting Thiel, I'd still suggest reaching out to Bill. He has an excellent reputation, (and I personally know of a very satisfied Thiel user) working with all kinds of typical and exotic drivers. At the least; he might be able to put you on the right path, at best; he might make an exception.

Parts/repair ARE available:

Rob Gillum
THIEL Service
763 Newtown Pike, #130, Lexington KY 40511
615-866-2290

Life is good.

tmsrdq,

Good Job!  For now; Thiel Legacy Owners can breathe with some relief.

Best

Thanks very much for Rob's info, tmsrdg!

I haven't been able to get in touch with him recently via email, so it's good to have a phone number.

I really have to figure out which Thiels I'm keeping so I know what spare drivers to order!