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Missing shipment

I recently made a purchase for $860 for a used item from a private seller. The seller shipped USPS Priority Mail. USPS tracking says that it was delivered. It was not by my door that day or for the next 3 days. This is the very first time in my many years of buying/selling that a package has gone missing. I live in a safe neighborhood. The seller did not insure it. We did not discuss insurance. I assumed that he would do so since $860 is a significant sum. He has 100% positive feedback – as do I. I’ll be filing a ’missing mail’ report with the USPS in the hopes that it will be located. But, since it wasn’t insured, will I be stuck with this loss?
steakster
jnovak's avatar
jnovak
434 posts
 
Hi joecasey, Because without someone signing for it, who says it was delivered at all? Even though the USPS says so, Paypal will side with the buyer IF seller can't provide proof of receipt. Even if insurance is bought and a signed receipt is at hand it still may come back to bite the seller if he didn't follow ALL the rules by packing to correct specs. When selling it is absolutely necessary to follow the selling websites rules as well as the shipping companies rules and last but not least, Paypals. Fall short of any of these and a seller can kiss his money goodbye. 
lak's avatar
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lak
4,682 posts
 
I'd phone your local post office regarding this and have the manager talk to the driver to verify what happened. I suggest this because my USPS delivery person usually is excellent however one time the tracking number showed a package was delivered to me but actually it was was still in the delivery jeep but mistakenly recorded as delivered.
I'm sorry for your loss, hopefully, the package will show up.
czarivey
5,946 posts
 
I have a cameras at my property so there's no way these lying crackheads can show me their status update without actually being there and dropping my package. When they hear conversation about security camera they freeze and start looking for your package HARD.
joecasey
484 posts
 
jnovak,
Hi joecasey, Because without someone signing for it, who says it was delivered at all? Even though the USPS says so ...
Well if package is important enough, OP had tracking# so why didn’t he arrange for someone at home waiting for it?

I only have issue with your statement

I always thought the package was the shippers responsibility until delivered safely to the recipient.

Don’t buyers have some responsibilities too? PayPal is a different animal.

IMO, it's buyers responsibility to negotiate a shipping method.   Never assume on anything that's important / expensive.
mofimadness's avatar
mofimadness
5,047 posts
 
I had this happen to me several years back and thought the package was stolen.  Turns out that USPS delivered the package to the wrong address
Same exact thing here.
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