Are you in the US? Did you try the Esoteric USA site? There is a support phone number listed there not sure if its the same number you tried. Good luck!
http://www.esoteric-usa.com/
http://www.esoteric-usa.com/
Esoteric Support - nonexistent???
I have a DV-50 remote control which has stopped working and I have tried every method listed on the Esoteric/Integra website with no luck. The phone number just rings and rings... I sent an email literally last December with no reply. I'm shocked at how poor this companies service has become.
Does anyone know how to get help with an Esoteric product?
I love their equipment, but c'mon guys - at least answer the phone.
End rant.
Does anyone know how to get help with an Esoteric product?
I love their equipment, but c'mon guys - at least answer the phone.
End rant.
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- 25 posts total
Are you in the US? Did you try the Esoteric USA site? There is a support phone number listed there not sure if its the same number you tried. Good luck! Yes, I am in the US and tried both the phone numbers and email address listed on that link. Zero response. I'll try Audio Aficionado. thanks technik! |
- 25 posts total