I also agree about Bill, he had a great design but working with him seemed next to impossible.
It's not that difficult really. You just need an attention span longer than 5 minutes and someone that can understand what they're looking at. Not loosing the equipment I sent to you for evaluation would have gone a long way as well.
I think what sealed the deal for me was when you couldn't make any decisions so Harry stepped in, requested equipment to evaluate, never got around to it, and after 3 months of yanking my chain told me: "I'm retired now, talk to Mat about it".
Yeah, and I'm next to impossible.