VTL Service ??

I am considering buying an amp by VTL and have been told their service is very poor.
Do any of you have any firsthand experience with them??
Am considering their ST150.
Thx for your help.
jim

jim_gerace11-14-2001 8:47pm

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carmenc Details Discussions Posts This discussion Message User 293 posts 11-11-2017 at 05:58pm Copy Comment URL Report Comment Edit Delete This is why I just opted for a Manley Jumbo Shrimp over the VTL 2.5 mk II. This kind of information really helps as customer service is very important to me as well. Thanks everyone. Best.......
oddiofyl Details Discussions Posts This discussion Message User 3,785 posts 11-11-2017 at 07:06pm Copy Comment URL Report Comment Edit Delete VTL 's service is horrible..... Luke Manley is the most rude , pompous person I've ever dealt with in my life, worst customer service ever. The guy selling iPods at Walmart cares more about you as a customer than they do......
jafant Details Discussions Posts This discussion Message User 19,578 posts 11-11-2017 at 10:02pm Copy Comment URL Report Comment Edit Delete Thanks! for sharing your stories-All it is imperative to post both positive and negative experiences when dealing w/ these companies. I once sent an email to inquire about dealers/retailers. To date never received any reply to my query?
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rickron51 Details Discussions Posts This discussion Message User 14 posts 11-13-2017 at 04:14pm Copy Comment URL Report Comment Edit Delete they truly seem to either hate their customers or the just hate life. And it's not just Bea Lam. You think she's terrible and rude then you find out that Luke, her husband is much worse. Stay away unless you want a bad experience. I have a VTL Amp and know i can't get service when needed withOUT getting verbally raped edited

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