THE LITTLE BLACK BOX, 399.00 ABSOLUTLY NUTS

Testpilot: You have probably never owned your own business, but dealing with a company that can't or won't get you the parts you need is absolutely murder.....Small business can't survive the down time.....and if suppliers took that line, there would be no small businesses

Firstly, we are talking about an audio accessory purchased at the retail level, not supply chain management and the plight of the small business owner.

Vpi doesn't care about me

The owner of VPI has personally responded to you a couple of time on this forum advising you that all xlr junction box orders have been fulfilled and if you have any problems receiving yours, call him directly. I guess you did not pick up the phone and call VPI, but decided to bash them instead.

Dedicated Audio doesn't care about me

By your response, I take it you didn't call them to get an update or an explanation as to the delay, but instead you bash them on a public forum

@turntablemat why did you delete your post where you mentioned you reached out to Dedicated Audio?

My original post:

Hey Will, we certainly do care about you :) As I mentioned before feel free to give me a buzz at the office, 732-583-6895. But also I gave the guys at Dedicated Audio a shout to make sure they get back to you so you have an update. They were closed for the holidays last week. As a small company we support, rely, and sell through our dealers first since dealers, especially brick and mortar, are the front line defense.  

MW

I deleted it because Dedicated Audio reached back out to me and will be handling this directly.  Accordingly they already electronically sent out a tracking number for the unit.  This is rough on my part because I'm trying to help without stepping on anyone's toes.  Again, our number is posted here and in a previous post from last week (and our site) so Will and anyone else is always welcome to call me directly to talk it out :)

there are those that are badmouthing the VPI uni pivot arm.   I strongly suggest you get the 2nd pivot modification.   It is a very large upgrade to the sound, and ease of azimuth adjustment.  Highly recommended.