THE LITTLE BLACK BOX, 399.00 ABSOLUTLY NUTS

My original post:

Hey Will, we certainly do care about you :) As I mentioned before feel free to give me a buzz at the office, 732-583-6895. But also I gave the guys at Dedicated Audio a shout to make sure they get back to you so you have an update. They were closed for the holidays last week. As a small company we support, rely, and sell through our dealers first since dealers, especially brick and mortar, are the front line defense.  

MW

I deleted it because Dedicated Audio reached back out to me and will be handling this directly.  Accordingly they already electronically sent out a tracking number for the unit.  This is rough on my part because I'm trying to help without stepping on anyone's toes.  Again, our number is posted here and in a previous post from last week (and our site) so Will and anyone else is always welcome to call me directly to talk it out :)

there are those that are badmouthing the VPI uni pivot arm.   I strongly suggest you get the 2nd pivot modification.   It is a very large upgrade to the sound, and ease of azimuth adjustment.  Highly recommended.

I guess the squeaky whiny wheel does get the grease. This whole mess got cleared up with a simple phone call to the Dealer, albiet a phone call made by the manufacture in which the OP publicly bashed.

MW:    The only e-mail I received was that it was getting ready to be processed for shipment....But when you dialed in the tracking number it wasn't at the Fed-Ex place yet ??   And that was 8 days after I paid for it......And I don't have it yet ??   Will

Companies that use FedEx for shipping have software that automatically assigns a FedEx number to pending orders. When the product is picked up by FedEx, the number is activated into their system. Based on the response posted by MW of VPI, Dedicated Audio, a small family owned and run business was closed last week for the Thanksgiving holiday; therefore, your order remained pended. Again, based on MW above post, a subsequent call to Dedicated Audio has confirmed that your order is now ready for shipment.

As one posted has mentioned, a simple call to the Dealer would have revealed all of the above and avoided this misunderstanding. I hope the xlr junction box solves your Rega arm / pre-amp compatibility issue.