I mean, these guys are looking at making $8,000 for a couple of hours of their time
Hardly. Consider the payroll spent on all the time required to order, stock, and display the gear, the time spent by salespersons standing around waiting for customers, dealing with tire-kicking customers who do not purchase, and helping with post-sale advice, set-up, and consulting. Not to mention the cost of stock, discounts on items that do not sell,
employee training,
employee benefits, rent, cleaning, bookkeeping, etc. etc. I would not want to be in that business.
is it so unreasonable that I ask the store manager not to be an idiot?
Not at all. Capitalism is all about voting with your wallet. I wouldn't buy from an idiot and in America you don't have to either.