I got the following response from Tidal this morning.
I am one of the Techs here at TIDAL and I am happy to help you.
Based on the information you provided, this issue may be resolved by making some adjustments to your device in question.
Please change the DNS settings on your device by following this guide:
https://developers.google.com/speed/public-dns/docs/using?hl=en
Also, please recycle the power of your network equipment (WiFi router, modem, etc.) for 1 minute (powered off).
If you continue to have problems, please let me know.
Not really sure about this DNS setting stuff anyone else have an opinion?
TIDAL Support [KevinMN] (TIDAL)
Oct 2, 8:26 AM EDT
Hello,I am one of the Techs here at TIDAL and I am happy to help you.
Based on the information you provided, this issue may be resolved by making some adjustments to your device in question.
Please change the DNS settings on your device by following this guide:
https://developers.google.com/speed/public-dns/docs/using?hl=en
Also, please recycle the power of your network equipment (WiFi router, modem, etc.) for 1 minute (powered off).
If you continue to have problems, please let me know.
Best Regards,
Kevin - Technical Support Specialist
TIDAL Member Support
Not really sure about this DNS setting stuff anyone else have an opinion?