timlub,
Well, I suppose he will endeavor to make the change with info Atmasphere can provide, send it to Ralph to do, or sell and take a different path. His choice. He wants a phono and the pre-amp does not have one. I agree Ralph is doing what he can to address the issue and try to make a customer happy which is the most important thing.
Ironically, as I write this, I am similarly working with a customer to help him get a piece of software I provided to do some things he now wants that it was not originally designed to do out of the box. Irony!
Well, I suppose he will endeavor to make the change with info Atmasphere can provide, send it to Ralph to do, or sell and take a different path. His choice. He wants a phono and the pre-amp does not have one. I agree Ralph is doing what he can to address the issue and try to make a customer happy which is the most important thing.
Ironically, as I write this, I am similarly working with a customer to help him get a piece of software I provided to do some things he now wants that it was not originally designed to do out of the box. Irony!