Maybe they're too big to care, but the business lost by bad publicity, especially when on a site like this that has worldwide readership, seems irreplaceable. Here's a little tale…I bought a ProCo "Rat" guitar distortion box in around 1980, 10 years later sent it back for repair and they replaced the jacks and pots for free, and sent it back to me at their cost in a box filled with candy. 10 years or so later I sent it to them again, this time they sent it back with new pots, jacks, etc., all no charge, in a box filled with candy and a ProCo Rat T-shirt.
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- 39 posts total
- 39 posts total