Phono stage gain too high??? Should I return it??


Just purchased a used ARC PH-7 and am wondering if it is defective as the gain seems awfully high.  I have it running into an ARC LS-27, and it's fed by a Project RPM10 with Sumiko BlackBird Hi Output (2.5mV output, 47K ohm).  I was expecting it to be the lowest gain input in my system, but it's so loud, I cannot set the LS-27 anything over 7/8 (my digital input, Schiit Bifrost is in the 12-16 range), and it does not go soft enough for late night listening.  

The only way I can get it to a reasonable gain level is to set the load at the lowest setting (100 ohms), which totally squashes the dynamic range.

The seller gave me a 30-day return window.  I really like the PH-7 in terms of tone, but is something wrong with it??  It's rated at 57.5 db gain which is modest by most standards, I think.  I have other phono stages rated at 60+ db and in my system, they exhibit LESS gain.  How is this possible??
tswei99
You have the wrong cartridge for your phono preamp. You need something with less output. I think .4 to .8 mv would be suitable.
@tswei99

I DO have the LS27 set on LOW gain for the phono input, and configured that way the Phono has higher gain than the Digital which is also set on LOW.

By changing the CD input to medium/high you can at least equalise the 2 inputs.

Are you running single ended or balanced interconnects between your LS27 & power amp ? If you are running balanced you can reduce the gain by changing to single ended interconnects.

Have you checked your power amplifier to see if it has adjustable input sensitivity to reduce the overall system gain. This is another way of getting your preamp volume into its optimal range, once you have equalised the inputs.



From what info I can gather the PH7 use 4ea 6922 tubes, could another tube for an example the 6DJ8 be used.  Perhaps those with great knowledge of vacuum tubes could chime in ?

Best of Luck


Peter
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