If you're on the West Coast, I agree with others that Albert Porter will probably treat you well. He may even be able to recommend a repair person in your area of California. Dave Beetles is also a first rate person. And yes, it would seem fair to have the other guy pay for any repairs. By the same token, I doubt he was aware of the problem, which likely is the result of shipping and "handling".
I am lucky in that Bill Thalmann's shop is only about 30 minutes from my house.
I am lucky in that Bill Thalmann's shop is only about 30 minutes from my house.