Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact.
Schiit now has IBS, from its suppliers and on 6-6 Relief in part horrible customer service .ifthere was an issue .they should have posted online their issues and offered to cancel the order for anyone that can’t wait . insteadof stone wallingyou, that is Very unprofessional and a touch sleepy. i didnot expected that from them.
You are one of many I have heard complaining about the delay of Freya. I love my Freya and I would say the wait is worth your trouble. When I talked to them last they were having some supplier issues for Vidar this may have eventually fallen into issues with Freya.
audioman58, no Schiit. This situation may be beyond their control, but they have a responsibility to adequately explain what is happening to their customers. If, as your post states, orders will be shipped on 6-6, that should have been communicated.
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