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  3. 136498-4976

what can reasonably be expected of a seller?

Let's get the obvious out of the way.  If the seller posts the item "as-is" & "untested" then that's that and you get what you get.  Right?  But if neither of these is indicated and the item is listed as practically new or unused or immaculate....  or has been in ideal storage for years, then is it perfectly reasonable to ask the seller about functionality, to request the seller test the item to confirm proper functioning?  If the price is really good, is it reasonable to ask about functionality?    I've had 2 situations lately where this has come up.   In the first instance, the seller was willing to accommodate and I did pay for the item and was awaiting confirmation that the item worked properly but was unexpectedly told that he sold to another who didn't need confirmation and my money was refunded.  And in the second instance, I asked the seller to connect the cdp he was selling to a system to confirm that if worked properly as it could be a decade old and had "probably" never been used.  He responded that he wasn't connecting it to anything and didn't have time to sit and play it and that it was already packed.   So, am I just being unreasonable and expecting to much?  What do you think is reasonable?  Thanks.
lcherepkai
spin4cards
37 posts
 
Regarding sellers who are listing untested items... I'm not sure about Audiogon, but what I am about to say holds true for every ebay transaction that I have been involved with. I buy and sell a lot of vacuum tubes. It's nice when the seller has already tested them and you know pretty much what to expect when you get them. On the other hand, there are other sellers who ignorantly think that the buyer is assuming the risk when they list their tubes as "Untested" and/or "As Is". This could not be farther from the truth. First of all, how does someone place a price on something when they don't even know if it works? I'll still buy those tubes if the price is right because I know that if they test bad the seller is going to get them back regardless of their return or "No Returns" policy. This holds true for other items as well. Got an untested turntable that you somehow came up with a price for? No problem. I''ll buy it. If it works I keep it. If it doesn't you get it back etc., etc., etc.
uberwaltz's avatar
uberwaltz
13,381 posts
 
@spin4cards.
That will work for the majority of the time as eBay can and will make a seller take an item back no matter how they described it or state no returns.
UNLESS they are savvy enough to know to list it in the for parts or not working category, then you have very little comeback even if in the description they say it is in working condition and turns out not to be.
kqvkq9's avatar
kqvkq9
120 posts
 
C'mon now. If they say it's "untested" the odds are it doesn't work. If you're capable of repairing something and can get it for peanuts, fine. Otherwise, don't buy anything "untested".
spin4cards
37 posts
 
Yes, if they say flat out that it doesn't work then I generally would not be interested as I have little to no technical know-how. If it says untested, which is the same thing as saying they have no idea if it works or not, then I would assume that it works and perhaps buy it. I don't remember ever seeing an ad on Audiogon that I was interested in saying that the item was untested. I'm sure there are and have been, but nothing I've ever been interested in. Much different on ebay. I see it a hundred times a day. Again, I'm referring mostly to tube sellers there.
tweak1
3,659 posts
 
Here's a hot tip that I learned the hard way: the ideal shipping choice is for the BUYER to provide a pickup slip. Why, you ask?

In case of damage or loss, ONLY the SHIPPER is responsible to deal with the insurance side. Now, imagine that the seller does not have the time (or interest) in dealing with UPS/DHL/FedX. but finds themselves "OBLIGATED" to do so..
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